FAQs
1. What is 
？
？
is a new mobile service provider offering a variety of infinity data plans at great prices, which enables users to stay connected anywhere, anytime.
2. What services do SIM offer？
SIM offer？
We are currently offering four types of SIM Plans. Starting from $78, you can enjoy infinity data. What's more, we are offering the first-to-market 9GB Social Data Add On Monthly SIM Plan for you to take full advantage of our infinity data.
- $78 -【Best price!】For Standard Infinity Data Plan, you can enjoy speed of up to 21Mbps for first 5GB data and speed of 128 Kbps for infinity data.
- $88 -【For social media enthusiasts!】For the first-to-market Social Data Monthly SIM Plan, you can enjoy speed of up to 21Mbps for first 7GB data and 9GB data for browsing
, 
, 
, 
and 
, and speed of 128 Kbps for infinity data. - $138 -【Use as much as you want!】You can enjoy speed of up to 21Mbps for infinity data.
- $188 -【Highest speed!】You can enjoy 4.5G full speed for first 10GB data and speed of up to 21Mbps for infinity data.
3. How to subscribe to SIM service？
SIM service？
You can register SIM service via our website by selecting your favorite mobile number or submitting your port-in application. In just a few simple steps, you will get the SIM delivered right to your door.
SIM service via our website by selecting your favorite mobile number or submitting your port-in application. In just a few simple steps, you will get the SIM delivered right to your door.
4. Which mobile network operator supports 's services？
's services？'s mobile service is supported by 3HK (Hutchison Telecommunication Ltd.).
5. What document is required? Is there an age limit to subscribe to service?
service?
You can subscribe to our service if you are aged 18 or above with a Hong Kong ID card.
6. How can I pay for SIM service？
SIM service？
Currently we accept monthly automatic payments by VISA and MasterCard (issued by Hong Kong institutions).
7. How do I know if my registration for SIM service is successful？
SIM service is successful？
You will receive a confirmation email after successful registration.
8. When will I get my SIM card？
Upon successful registration, the SIM card will be delivered to your registered address within 3-5 working days.
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